Improve Debt Collection With Location-driven Field Force Management
Amplify collection and recovery rate, increase true visits, and improve customer facetime.
Role-based Challenges
Business Impact
Increase in Case Actioning
1
%
Increase in Customer Visits/Day
1
%
Increase in True Visits
1
%
Location Intelligent Group and Individual Loan Origination
Location Intelligent Solutions for Field Operations of MFIs
Field Collection and Recovery
Proximity-based case allocation to FCOs
Improve collection throughput
Actionable visual intelligence
Location-driven collection strategy
Branch to Center Mapping
Align town centers to bank branches by running multiple simulations
Find the most optimal location for town centers
Optimize all constraints of the branch network
Ensure FCOs don’t make dead runs to centers far from other town centers
Delinquency Insights
Derive actionable insights on areas with high/low risks
Get intelligent recommendations on risk exposure in territories
Use risk map indicators like historical data of recoveries, and missed EMIs
Route Optimization
Guide FCOs to customer locations with shortest and fastest routes
Club multiple customer visits on the same route and reduce travel time
Intelligent Case Recommendation
Smart recommendations to FCOs for lead follow-ups and new lead generation
Customized individuals and group loan offerings based on multiple variables including historical repayments, income health, socio-economic conditions
Collection Coverage Analysis
Advanced analytics of various visits FCOs are making throughout the month
Complete geographical coverage at branch or cluster level
Clustering and Scheduling
Clustering and territory division of a particular area
Daily beat plan creation for FCO and dynamic case assignment based on proximity and center location
Field Force Productivity
Enables FCOs to track targets and manage incentives
Calculate distance traveled and record customer visits
Gamify daily activities to motivate FCOs and boost healthy competition
Meeting Compliance Management
Maintain customer visit compliance and complete audit trail of FCOs
Validate center meetings and analyze their quality by measuring duration, customer dispositions and number of customers tapped from individual centers
Functional Features
Intelligent case allocation
Beat planning
Address Geocoding
Catchment Area Designing
Prescriptive nudges and alerts
Risk profiling
Automated check-in and check-out
Attendance and expense management
Visit compliance and audit trail
Applying Location Intelligence to Microfinance
Related Resources
Prominent Microfinance Firm Gets Real-Time Visibility on Loan Officers with Dista Sales
Top 5 Location Intelligence Use Cases for NBFC and MFI
