Increase Collections Throughput
Auto-allocate cases to the right field agent based on collection executive skills, location, case proximity, executive capacity, and availability. Increase the first call resolution rate to improve the collection response time.
Visualize areas with high/low risks. Get intelligent insights on risk exposure based on risk map indicators, historical data of recoveries, missed EMIs, etc. Perform location-based credit evaluation for real-time lead qualification.
Get actionable visual intelligence to refine collection strategy. Analyze geographic data from multiple sources through map-based visualization. Priortize, track your collections and recovery by area/region/territory.
Orchestrate End-to-End Collections
Track and get full visibility of your field collections executives (FCE). Get real-time cockpit view of collections cycle. Send prescriptive nudges to FCEs to increase collections coverage.
For corporate collections, Dista’s algorithms recommend intelligent beat plans for FCEs. It helps optimize field resources to increase geographical coverage and improve collection rates.
Streamline address data of leads, customers, etc and map it accurately. This helps identify serviceable areas, reduce travel time of FCEs, and control fuel costs.