Field Force Management

Empower Your Workforce with a Field Force Automation Software

Get AI-driven Field Force Management Software

Intelligent Scheduling, Routing, and Dispatch

Assign the right job to the right field technician. Utilize Dista’s unique scheduling engine to reduce multiple same-site visits, track ETAs, plan routes, etc. Set multiple business rules such as proximity, location, field technician skill set, availability, capacity, and more for job allocation.

Field Force Productivity

Automate field service activities by eliminating manual tasks and focus on delivering service excellence.

Live Tracking | Attendance Management

Real-time updates with live tracking. Get complete visibility on attendance with geo-fencing to check for any false check-ins or route deviations.

Verify Addresses for Territory Mapping

Verify addresses and map territories through geotagging

Intelligent Scheduling and Dispatch Web Dashboard of a Delivery Management Software
[Case Study] Dista Streamlines Workforce Management and Boosts Productivity for a Leading North American Telecom Firm

Boost Customer Experience with a Field Force Automation Software

With Dista’s field force automation software, empower customers to select preferred time slots, real-time updates, and feedback to get a personalized experience.

Mobile Field Force

Access jobs schedules, work orders, and knowledge tools and collaborate with peers from the mobile app.

Enhanced Visibility and Control

Get real-time visibility into service interactions, routes, job schedules, traffic and weather updates, and work orders—track SLA compliance. performance metrics to boost FTFR.

Boost Customer Satisfaction

Ensure complete transparency on service delivery and improve CSAT scores.

Improve Customer Experience with Dyanamic Slot Management
[Case Study] Leading Microfinance Firm Gets Deeper Visibility Into Field Agents With Dista

Get More Out of Dista

4 Reasons Why You Should Invest in a Field Force Management Software

4 Reasons Why You Should Invest in a Field Force Management Software

How BFSI Companies Can Leverage Field Force Management Software

How BFSI Companies Can Leverage Field Force Management Software

How Field Service Management Software Enhances Customer Experience

How Field Service Management Software Enhances Customer Experience

FAQs​

Browse our FAQs section to know more about our field force management software and how it can contribute to your success.

Still have questions ?​

Dista’s specialized scheduling engine automates and manages field technician assignments, minimizing repeat visits and optimizing routes. The software enables customers to choose preferred time slots, receive real-time updates, and provide feedback for a personalized service experience.

The mobile field force app enables technicians to access job schedules, work orders, and knowledge tools from anywhere, facilitating better collaboration and faster decision-making. This streamlines field service activities, reduces manual tasks, and enhances productivity.

Field teams can use the app to update progress reports and attendance and record fuel expenses, distance traveled, and other sales/service/delivery outcomes. By tracking SLA compliance and performance metrics, app users can identify areas for improvement and optimize resources to boost first-time fix rates (FTFR) and customer satisfaction.

Dista’s geo-fencing technology utilizes GPS and RFID devices to help you create virtual boundaries around specific regions. This feature allows you to monitor field agents’ locations and movements in real-time attendance, and detect any unauthorized route deviations.