Leader of Online Used-Cars Retailer Improves Dealer Relationship Planning with Dista Sales

Value Delivered

Improved
visibility into daily operations
Increased
daily visits by Relationship Associates
Better
performance management

Background

A leader of a pre-owned vehicle was looking for a way to help relationship associates plan their monthly visits to car dealers. Each member has dealers assigned to them, which they must visit multiple times a month. The company manually planned the dealer visits at the beginning of the month. 

Challenges

Managers needed a system to track and verify whether relationship associates were actually visiting the dealers to build rapport. The organization also relied heavily on manual processes for planning monthly dealership visits. 

Solution

Let’s learn how Dista Sales helped the organization with lead management and relationship associate tracking.

Relationship Associate

  • A dedicated app that works as a mobile office helps relationship associates view their monthly visits to the dealers and plan their day.

  • They can fill out dispositions and take notes after each meeting for hassle-free record keeping.

Relationship Manager

  • Managers can track individual relationship associates and monitor their visits and team performances.

  • The Dista system offers multiple key reports like attendance, visits status, total visits, conveyance, and more.

  • Our platform also offers audit trails of relationship associates and generates a deviation report focusing on actual vs. planned travel. 

Highlights

  • Improved monitoring and verification of daily visits

  • Reached more vendors in a day

  • Enhanced relations with car dealers

  • Better tracking and profiling of customers
See How Enterprises Leverage Location Intelligence with Dista
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Meesho

“Dista Insight helped us identify the most suitable locations to set up DCs, improve geographical coverage and delivery volume, thereby reducing our fulfillment costs. Their spatial analysis software designed an optimized first and last mile supply chain network.“

Pankhuri Goel

Pankhuri Goel

Director, Fulfilment & Experience, Meesho

Sangeetha Mobiles

“By leveraging Dista Delivery, we are delivering over 2,000 orders/month across 700 stores. Their system helped our store managers get real-time visibility on delivery execs and enabled them to allocate orders automatically.”

Anirban Chakraborti

Anirban Chakraborti

Head of Digital, Sangeetha Mobiles

Wellness Forever

“Dista Deliver enabled us to orchestrate our complex hyperlocal delivery ops. We leveraged their robust hybrid model for 600+ self and DaaS riders. They helped us fulfill over 1.2 lakh orders/month pan India across 300 stores.”

Anirban Chakraborti

Anirban Chakraborti

E-business and Omnichannel Platforms Head, Wellness Forever