A Location-first Unified Debt Collection CRM
Increase Debt Resolution and Boost Collections
Dista Collect enables banks and NBFCs to run end-to-end RBI-compliant debt collections with location-aware field ops and centralized agency operations.
WHY DISTA COLLECT
- Location-led Case Allocation
- Centralized Agency Operations
- Customer 360
- Compliant and Secure
Trusted By Leading Brands
Dista Collect Enables End-to-End Debt Collection
Boost Collections and Resolutions for Secured and Unsecured Loans with a Location-intelligent Collections CRM
Security
SOC 2 Logo
ISO Logo
VAPT
RBI-compliant framework
Scalability
Google Cloud
Google Maps
Integrations
Telephony
Chat/SMS
Campaign Builder
LOS/LMS
Low-code/No-code
Rapid Go Live
Enterprise Readiness
Use Cases
AI and Location Based Case Allocation
Optimized case allocation and visit plan considering geographical proximity of collectors to customers, particularly for "Promise to Pay" (PTP) assignments
Beyond location, AI/ML intelligence analyzes past customer payment behavior to strategically match cases with collectors who have a higher probability of successful collections
Unified Field App for Collectors
One-click payment link generation for hassle-free collection
One-click settlement request generation to repossession
Unified system providing Customer 360 and agent activities for the leaders in the organization
Features for cash reconciliation, settlements, mode-of-payment tracking, and more
Ability to initiate repossession and deposition modules
Operational Recommendations for Managers and Leaders
Intelligent collector-to-agency network mapping on maps-based layers for leaders and analytics team
Drill down report at regional/territory-level or by collector view into the performance of collectors and agencies
Ability to tweak customer coverage, collector beat plan radius, territory sizing, and running simulations to maximize visits
Resource forecasting with hiring recommendations based on resource utilization and then running geography-based simulations to maximize efficiency
Enhanced Customer Engagement
Proactive reminders for zero-bounce customers reduce potential defaults and improve recovery rate
Personalized interactions based on loan type and repayment history improve customer experience
In-app 360 customer details like customer overdue, payment history, repayment schedule, foreclosure estimates
Low-code/No-code
Ready to plug in, configurable, and whitelabelled components with enterprise scale and security
Integrates easily with your existing collections stack
Low-Code/No-Code Capabilities
Secure & Compliant System
Robust platform security with VAPT (Vulnerability Assessment and Penetration Testing)
SOC 2 type II certified
ISO 27001:2022 compliant
Customer Stories
NBFC Firm Boosts Customer Visits by 230% for Effective Debt Collection
A Leading Private Bank Increases Sales Conversions by 26% with Dista Sales
Prominent Bank Facilitates Seamless Merchant Acquisition With Dista
Resources
How Field Force Management Software Improves BFSI Operations
3 Ways BFSI Field Agents Can Increase Customer Facetime
