Value Delivered
Background
A leading digital insurance company which deals in innovative insurance products wanted a system to streamline and automate the vehicle pre- inspection process, fraud detection, workforce management, and more.
Challenge
The company wanted to shorten their inspection cycle, reduce paperwork, improve visibility on the workforce, and manage third-party inspectors.
Solution
- Dista provided a fully automated inspection process that enabled capturing multiple photos and videos with interactive wizard-based forms via the mobile app
- Geo-coding and time-stamping of images rule out the chances of fraudulent claims by rejecting older photos or pre-existing damages
- Our system offers capacity planning by auto assigning jobs to the right agent based on proximity, skillset, and zone
- Hassle-free end to end management of all partners, contractors, and field agents
- More transparency into field operations with personnel accountability
Highlights
- Comprehensive workflows with real-time data capture and agent tracking
- Fraud detection by geo-mapping and time stamping all artifacts
- Intelligent capacity management
- Deep analytics for end-to-end visibility of claim process, history, and status
- Hybrid workforce management for own, contract, and third-party agents
See How Enterprises Leverage Location Intelligence with Dista
“Dista Service helped us with field investigation of our prospects as well as loan servicing for customers. Over 10K users are using the app to get real-time updates on their loan status, raise queries, respond to queries and more.”
Sandeep Gambhir
Head - Digitalisation & Marketing, ICICI Home Finance
“With Dista’s AI-enabled location intelligence platform, CMS provided seamless, faster, safer, and hassle-free doorstep cash transportation service. There was an increase in agent productivity while a reduction in cash movement overheads with the right-sizing of custodians and vans.”
Rohit Kilam
CTO, CMS Info Systems
