Streamline Field Force Operations for NBFCs

Enhance collection coverage, amplify debt collection rate, and orchestrate field collection agents.​

Role-based Challenges

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Lack of a mobile-office to record customer visit outcomes
Ineffective route planning limiting no. of customer visits in a day
Incorrect customer addresses leading to inefficiencies
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Poor visibility on FCEs location and performance
Manual case allocation affecting FCE productivity
No way to validate true customer visits
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Lack of insights on collection coverage
No system to find new growth opportunities
No way to identify serviceable/non-serviceable areas
Role-based challenges of NBFC

Business Impact

Increase in Customer Visits/Day
1 %
Increase in True Visits
1 %
Decrease in No. of Days to Complete Customer Visits
1 %

Location-powered solutions for NBFC Operations

Debt Collection and Recovery

Increase recovery rate and collection throughput with visual actionable insighs, location-specific beat plan, auto case allocation to FCEs.

Market Expansion

Apply PoI data variables including average household income, working population, government offices in the area, etc, and identify largely underserved districts, towns, and villages. Spot high growth areas within micro markets and customize product offerings to increase market penetration. 

Branch Network Optimization

Run multiple simulations to streamline existing branch networks and identify opportunities for opening new ones. Map town centers to bank branches and identify the most suitable locations to place new town centers.

Route Optimization

Boost daily town center meetings and increase customer facetime with optimized route plans and organized beat frequency.

Risk Management

Mitigate delinquency risk insights using location intelligence and prioritize delinquent cases to improve collection efficiency. Predict delinquency probabilities in geographical clusters using historical location data.

Functional Features

Automated Case allocation
Scheduling and Route Planning
Geofencing for True Visits
Address Verification and Cleansing
Risk Profiling and Delinquency Insights
Target Vs. Achievement
One-tap Calling and Messaging
Prescriptive Nudges and Alerts
Attendance and expense management

Applying Location Intelligence to NBFC

Related Resources

7 Ways NBFCs Maximize Debt Collection Coverage With Location Intelligence

7 Ways NBFCs Maximize Debt Collection Coverage With Location Intelligence

Top 5 Location Intelligence Use Cases for NBFC

Top 5 Location Intelligence Use Cases for NBFC and MFI

NBFC Firm Boosts Customer Visits by 230% for Effective Debt Collection With Dista

NBFC Firm Boosts Customer Visits by 230% for Effective Debt Collection