Power Banking & Financial Services with Location Intelligence
Elevate the banking experience and accelerate customer acquisition. Drive towards achieving excellence in banking and financial services
Challenges in Banking & Financial Services
Turbocharge Business Operations With the Dista Advantage
Dista is a one-stop platform to simplify critical services like lead management, debt collection, and more. Here are some key areas where Dista’s AI-powered suite of products can supercharge your business ops.
Account Hunting and Farming
Get a 360-degree portfolio view and visit recommendations to capture more leads and increase customer conversion. Fine-tune upselling and cross-selling of products with smart proposals and pricing calculators. Facilitate intelligent beat planning to maximize sales conversion and coverage.
Improve customer experience by orchestrating doorstep banking for them. Enable your relationship manager to collect documents and KYC info, capture visit outcomes, perform address verification, and rank higher in CSAT.
Factor-in the location metric to map coverage of existing dealers, partners, and agencies. Identify potential business areas and leads that can qualify as effective channel partners to increase market penetration.
Field Collections & Recovery
Facilitate smart case allocation to the right collection agents and orchestrate field workflows for smooth operations. Verify addresses, manage agencies, and streamline end-to-end case execution. Prompt nearby cases to save residual time and schedule meetings dynamically for promise-to-pay (PTP) cases.
Cash Transport Management
Orchestrate cash transport to ATM as per RBI guidelines and bank-mandated procedures with optimal route planning. Transparent and optimized intelligent beat routing of cash and valuables transportation with ETA and live fleet tracking. Improve fleet utilization and maintenance and get real-time updates on escalations and delays, SOS for drivers.
Identify high-risk areas where customers are prone to default on recovery. Leverage risk profiling modeled on data from past collections via industry and government bureaus for key operational insights. Add data points around delinquency and missed EMIs to get contextual ML-based recommendations to redefine territories and serviceable areas.
Catchment analysis offers serviceable area definition based on real business impacting parameters instead of only pincode-based grids. Improve branch throughput and lead acceptance rate. Dista’s smart allocation engine ensures the assignment of high-potential leads first. Get visually intuitive views of catchment areas to outside sales reps.
Vault & Cassette Management
Cash reconciliation and live cassette tracking dashboard to supervisors to ensure minimum leakage during cash pickup and deposits. Transparent operations and insights for customers, agencies, and agents. QR code tagged cassette tracking and monitoring while in transit to the Vault.