Field Force Management
Empower Your Workforce with a Field Force Automation Software
Get AI-driven Field Force Management Software
Intelligent Scheduling, Routing, and Dispatch
Field Force Productivity
Automate field service activities by eliminating manual tasks and focus on delivering service excellence.
Live Tracking | Attendance Management
Real-time updates with live tracking. Get complete visibility on attendance with geo-fencing to check for any false check-ins or route deviations.
Verify Addresses for Territory Mapping
Verify addresses and map territories through geotagging
Boost Customer Experience with a Field Force Automation Software
With Dista’s field force automation software, empower customers to select preferred time slots, real-time updates, and feedback to get a personalized experience.
Mobile Field Force
Access jobs schedules, work orders, and knowledge tools and collaborate with peers from the mobile app.
Enhanced Visibility and Control
Get real-time visibility into service interactions, routes, job schedules, traffic and weather updates, and work orders—track SLA compliance. performance metrics to boost FTFR.
Boost Customer Satisfaction
Ensure complete transparency on service delivery and improve CSAT scores.
Get More Out of Dista
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FAQs
Browse our FAQs section to know more about our field force management software and how it can contribute to your success.
Still have questions ?
Dista’s specialized scheduling engine automates and manages field technician assignments, minimizing repeat visits and optimizing routes. The software enables customers to choose preferred time slots, receive real-time updates, and provide feedback for a personalized service experience.
The mobile field force app enables technicians to access job schedules, work orders, and knowledge tools from anywhere, facilitating better collaboration and faster decision-making. This streamlines field service activities, reduces manual tasks, and enhances productivity.
Field teams can use the app to update progress reports and attendance and record fuel expenses, distance traveled, and other sales/service/delivery outcomes. By tracking SLA compliance and performance metrics, app users can identify areas for improvement and optimize resources to boost first-time fix rates (FTFR) and customer satisfaction.
Dista’s geo-fencing technology utilizes GPS and RFID devices to help you create virtual boundaries around specific regions. This feature allows you to monitor field agents’ locations and movements in real-time attendance, and detect any unauthorized route deviations.
