Retail & eCommerce

Retail & eCommerce

Challenges

Retail and eCommerce is expanding at an impressive scale and is getting closer to customers’ doorsteps each day. However, with the increase in operations, it is facing some of the following challenges –

Limited-in-field-visibility

Limited in-field visibility

Coordination-through-calls

Coordination through calls

Slow-manual-delivery-planning

Slow manual pick-up and delivery planning

Route-1 (1)

Inefficient routing and scheduling

No-traffic-updates-for-the-delivery-agents

No real-time traffic or weather updates

location

Dependency on static location and business data

Missed-SLAs

Missed SLAs and order refusals

Limited-knowledge-of-serviceable-areas

Limited knowledge of serviceable areas and delivery zones

knowledge

Lack of data intelligence to steer efficient operations

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