Lack of intelligent insights on potential markets and opportunities
Unbalanced territories and center workload
Limited customer facetime, low agent productivity
Location driven optimization to optimize journey/day plans
Inability to visualize and run simulations or experiments to increase agent productivity
Lack of strategic optimization to increase customer facetime on center visit dates -which branch the agent is allocated, field agent (who will visit), center visit time
Lack of systems to run geo-intelligent simulations factoring in kms, ideal base location of agent, POI data and more at district level