Location-first Field Force Management for Individual & Group Loan Disbursals & Collections

Improve collection and recovery rate, increase true visits and market penetration, and ensure meeting KPIs.

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Recovery and Collection
  • Regular
  • Delinquencies (Bucket wise)
  • Assign Collections
  • Payment Gateways
  • Near by Views
  • Reconciliation
  • Nearest BC/Bank branch (Deposits)
  • Delegation
  • Target & Incentive Management
  • Route Optimization
  • Compliance
  • Reimbursement
  • Nudges
  • Offline
  • Chat/Quiz
Edit Content
Recovery and Collection
  • Regular
  • Delinquencies (Bucket wise)
  • Assign Collections
  • Payment Gateways
  • Near by Views
  • Reconciliation
  • Nearest BC/Bank branch (Deposits)
  • Delegation
  • Target & Incentive Management
  • Route Optimization
  • Compliance
  • Reimbursement
  • Nudges
  • Offline
  • Chat/Quiz

Role-based Challenges

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Lack of intelligent insights on potential markets and opportunities
Unbalanced territories and center workload
Limited customer facetime, low agent productivity
Location driven optimization to optimize journey/day plans
Inability to visualize and run simulations or experiments to increase agent productivity
Lack of strategic optimization to increase customer facetime on center visit dates -which branch the agent is allocated, field agent (who will visit), center visit time
Lack of systems to run geo-intelligent simulations factoring in kms, ideal base location of agent, POI data and more at district level
Role-based challenges of MFI