One of the largest quick service restaurant chains focussing on pizza with more than 400 restaurants across India want to strengthen their field delivery agents to ensure on-time food deliveries with auto scheduling, delivery route planning and optimization.
Using Dista’s last mile delivery logistics software powered by Google Maps, the customer enhanced its on-demand food delivery efficiency. The client is enabling fast, trackable delivery and interaction over multiple customer channels, including web, mobile application, voice and in-store – and gaining analytical insights necessary to expand quickly and effectively and operate efficiently. Dista’s delivery management solution integrated with auto scheduling and tracking, helped the client meet its defined SLAs.
Solution highlights:
- Business and offer locator
- Order tracking
- Geo-perimeter definition
- Delivery optimization
- Routing and scheduling optimization
- Advanced analytics
- Chatbots
