Field Collections
Streamline and Orchestrate Your Debt Collections Process
Increase Recovery Rate and Collection Throughput.
Increase Collections Throughput
Eliminate manual paperwork by digitizing the complete field collection process.
Automate Case Allocation
Auto-allocate cases to the right field agent based on collection executive skills, location, case proximity, executive capacity, and availability. Increase the first call resolution rate to improve the collection response time.
Risk Profiling and Delinquency Insights
Visualize areas with high/low risks. Get intelligent insights on risk exposure based on risk map indicators, historical data of recoveries, missed EMIs, etc. Perform location-based credit evaluation for real-time lead qualification.
Actionable Visual Insights
Get actionable visual intelligence to refine collection strategy. Analyze geographic data from multiple sources through map-based visualization. Priortize, track your collections and recovery by area/region/territory.
Orchestrate End-to-End Collections
Empower recovery executive with a smart field collection software to manage end-to-end debt collection.
Monitor Agent Performance
Track and get full visibility of your field collections executives (FCE). Get real-time cockpit view of collections cycle. Send prescriptive nudges to FCEs to increase collections coverage.
Intelligent Beat Plan
For corporate collections, Dista’s algorithms recommend intelligent beat plans for FCEs. It helps optimize field resources to increase geographical coverage and improve collection rates.
Address Cleansing and Verification
Streamline address data of leads, customers, etc and map it accurately. This helps identify serviceable areas, reduce travel time of FCEs, and control fuel costs.