Assign the right technician to the right job with AI-powered auto-scheduling. Allocate jobs with multiple parameters like skill set, proximity, priority, availability and more.
Guide and track your field workforce through fast, safe, and efficient routes. Reduce travel time and distance traveled and maintain fuel costs with accurate route planning.
Set, measure, and analyze key service KPIs and metrics across territories with custom dashboards. Get in-depth and relevant location-powered insights for informed business decisions.
Create, view, and analyze service areas to streamline work order scheduling and technician utilization. Visualize field ops and add custom data layers for connected insights.
Define org hierarchy and streamline approval cycle. Enable access control to ensure strict compliance. Allow members to share relevant data with relevant functions and managers.
Set geofencing triggers for service technicians for their serviceable areas. Send alerts to back office staff when the technician visits those areas.
Offer AI/ML-based recommendations to service reps and help them with the next-best action. Increase job engagement and boost technician productivity with contextual alerts.
Empower service technicians to do more with the mobile app. Streamline tasks, access customer data, collaborate seamlessly and collect disposition on the go.
Develop and update an internal knowledge hub to enable smooth servicing. Offer articles, instructional manuals for faster service resolution and better customer service.
Highly customizable software with multiple configurations available by hierarchy, geography, team and service technicians. Set flexible workflows as per your business process to empower your service organizations.